PERSONAL DATA PROTECTION POLICY

 

The following information about our Privacy Policy reflects the commitment of DEPORVILLAGE, S.L., ("DEPORVILLAGE"), entity with address at Carrer les Tines, 32, 08272 Sant Fruitós de Bages (Barcelona), with CIF number B65272742 as responsible for the treatment, to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use personal data during the use of our services.

 

Definition of personal data

By "Personal Data" we mean any information concerning an identified or identifiable natural person. This includes, among other things, name, surname, first name, postal address, e-mail address and telephone number.

 

Processing and purpose of the data collected

Any personal data you provide when visiting our website will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which DEPORVILLAGE uses personal data:

 

-        For registration as a DEPORVILLAGE member: 

• Purpose: Registration as a registered member is a necessary condition to benefit from and purchase the products and services of DEPORVILLAGE as a customer, and also entitles you to receive a newsletter with the latest updates and general offers.

• Legitimation: The legitimate basis on which the data will be processed is the consent given by the user and the legitimate interest of DEPORVILLAGE in sending the newsletter as a potential customer.

• Storage periods: The data will be kept until you unsubscribe as a registered member of DEPORVILLAGE or unsubscribe from the newsletter. Unsubscribing as a registered member automatically unsubscribes you from the general newsletter.

 

-       For transactions / purchase of products: 

• Purpose: To be able to carry out the relevant sales procedures for the products selected by the client and to ensure that the sale is completed successfully. In addition to sending commercial information about new offers and products similar to those purchased through electronic media.

• Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures.

• Communication of data to third parties: In order to deliver the products purchased, your data will be communicated to logistics operators so that they can deliver your order to the address indicated.

Moreover, in those cases in which the user decides to make a purchase by paying in installments and/or with financed payment, his/her data will be provided to the partner company indicated by DEPORVILLAGE so that he/she can evaluate the financial solvency and proceed to grant the financing. In these cases, we strongly recommend reading the legal terms of the website of the external partners of DEPORVILLAGE.

• Storage periods: The data will be retained for as long as necessary to comply with the relevant legal obligations, such as contractual liability, current warranties of the purchased product, or fiscal and tax obligations.

 

-        For the management of contact forms or e-mails and telephone support: 

• Purpose: To be able to respond to the queries raised and to contact the user to resolve the doubts or questions raised.

• Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given, as well as the legitimate interest of DEPORVILLAGE in maintaining commercial relations.

• Storage periods: The data will be stored for the time necessary to respond to queries raised.

 

-       For subscription to the newsletter:

• Purpose: Forwarding newsletters to subscribed users.

• Legitimation: The legitimate basis on which the data will be processed lies in the consent given.

• Storage periods: The data will be kept until the subscription is cancelled.

 

-        For registration as a member of the DeporXperience Club: 

• Purpose: Benefit from the exclusive and personalised activities and promotions of Club DeporXperience. In order to correctly provide the benefits of membership, DEPORVILLAGE requires the categorisation and profiling of the interests and preferences of its users regarding sports products, such as visits to advertisements or products offered, analysis of products purchased, consumption habits, etc.

• Legitimation: The legitimate basis on which the data will be processed lies in the execution of the club membership contract and therefore the consent given by the user and the legitimate interest of DEPORVILLAGE for the necessary and correct provision of the exclusive and personalised benefits of membership.

• Storage periods: The data will be retained until you request to be removed from the club. Unsubscribing automatically unsubscribes you from the exclusive Club DeporXperience newsletter but does not unsubscribe you from the general newsletter. To unsubscribe from the general newsletter, the request must be made from the Newsletter section of the user area, or through the unsubscribe links provided in the general newsletter itself.

 

-        By sending your CV through the “Work with Us” section: 

• Purpose: The personal data provided will only be used to manage the selection process for the job offered by DEPORVILLAGE, using the data provided to determine your candidacy as a possible new employee of the company. It should be noted that DEPORVILLAGE does not make automated decisions about personal data nor does it create profiles on the basis of the data of job applicants.

• Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.

• Storage periods: As a general rule, the data will be kept for a period of 2 years.

 

DEPORVILLAGE will inform all users of the non-obligatory nature of the collection of certain personal data, except in those fields where otherwise indicated. However, failure to provide such data may prevent DEPORVILLAGE from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.

It is the user's obligation to provide truthful information and to keep it up to date. DEPORVILLAGE reserves the right to exclude from the services and to cancel the service any user who has provided false information, without prejudice to any other legal action that may be taken.

 

User Profiling 

DEPORVILLAGE may collect information from users' interactions with its website, advertisements and newsletter, as well as from the history of the commercial relationship, the information obtained may be used to:

1) Statistics and commercial analysis with aggregate data that does NOT identify users, for the business management and commercial optimisation of DEPORVILLAGE.

2) To create commercial profiles of its customers with the sole purpose of suggesting personalised offers and discounts from DEPORVILLAGE, as well as improvements to the user's experience, by means of the information provided by the user and their interactions with its website, advertisements and newsletter, as well as the history of the commercial relationship.

3) The monitoring and optimisation of the marketing campaigns carried out by means of technologies for this purpose.

In either case, these actions have no legal effect on users and/or third parties, and no automated decisions will be taken based on said profile; in other words, they do not affect the normal contracting of the services offered by the website.

The legitimate basis for profiling is the legitimate interest of DEPORVILLAGE to better understand the needs of its customers and potential customers, and to provide services that are more appropriate or adapted to the interests of users.

In the event that the web user would like to register as a member of DEPORVILLAGE by logging into a third-party platform (e.g., Gmail, Facebook, etc.), DEPORVILLAGE will not access data that is not strictly necessary for identification as a registered member, such as email and name identification, and in any case it is necessary to give consent during the configuration of access. The information that may be obtained by these third-party platforms through the use of DEPORVILLAGE will be governed by the privacy policies of the entities providing the services.

Deporvillage does not sell or transfer without prior authorisation any information about its customers or users in the traditional legal sense (transaction with economic value), although any exchange of information may be considered as a sale under some international privacy regulations. Therefore, we inform that at all times and in the hypothetical case that it was to proceed to do so, Deporvillage previously inform its users of this sale and in turn, users could choose not to sell their personal data.

 

Non-disclosure of your personal data to third parties 

Your personal data will NOT be communicated to any other company. In the event that it is necessary to communicate your information to another entity, your express consent would be requested before the communication is made. On the other hand, DEPORVILLAGE does not carry out international data transfers nor does it make automated decisions about the information provided by the User.

 

Security of your personal data

DEPORVILLAGE has a special commitment to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties, for example our web portals use Https data encryption protocols.

 

Information on the Use of Cookies

By the mere fact of visiting this web portal or using the services of DEPORVILLAGE, no personal data that identifies a User is automatically recorded. However, we inform you that while browsing the Website, "cookies" are used, small data files that are generated on the user's computer and which allow us to obtain the following analytical information:

a) The date and time of access to the Web, allowing to know the hours of more affluence, and to make the precise adjustments to avoid problems of saturation in our peak hours.

b) The number of daily visitors to each section, allowing to know the most successful areas and increase and improve its content, so that users get a more satisfactory result and improve the design of the contents.

c) The date and time of the last time the user visited the Website for analytical and statistical studies on the use of the web.

d) Security elements involved in controlling access to restricted areas.

For more information visit our cookie policy.

 

Users rights

In order to protect its consumers and due to the international reach of Deporvillage, any user or customer regardless of where they reside may exercise the actions in defence of their privacy established by the various international regulations, such as the following rights to:

1. Obtain confirmation as to whether or not Deporvillage is processing personal data concerning them;

2. Access or know your personal data processed by Deporvillage;

3. Rectify inaccurate data;

4. Delete your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

5. Limit, in certain circumstances, the legitimate processing of your data by Deporvillage, in which case it would only keep them for the exercise or defence of claims by legal obligation.

6. Oppose (opt-out) to the processing of your data by Deporvillage. In the case of direct marketing or electronic communications, the mailings will offer an automatic system to reject the reception of future commercial communications; all this without retroactive effects on the previous processing or transfer of data to third parties, and without prejudice to the legal obligations and consequences arising therefrom.

7. Request data portability, in which case you will be provided with the information you provided in a structured, commonly used, machine-readable format for transmission to another data controller.

8. No sale of data. Deporvillage does not sell or transfer without prior request and authorisation any information about its customers or users in the traditional legal sense (transaction with economic value), although any exchange of information may be considered as a sale under some international privacy regulations. Therefore, we inform that at all times and in the hypothetical case that it was to proceed to do so, Deporvillage previously inform its users of this sale and in turn, users could choose not to sell their personal data.

You may exercise these rights by writing to PROTECTION OF DATA via e-mail to the following address: [email protected]. The exercise of these rights is free of charge, except in the case of manifestly unfounded or excessive requests, in which case the interested party may be required to assume the cost of processing the request. Users may exercise, at any time, their right not to be discriminated against for exercising their privacy rights.

In case you consider that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may submit your complaint to the competent national supervisory authorities on privacy and consumer rights. For any clarification, please contact our Data Protection Officer at [email protected].

 

Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and know the latest changes that may have been incorporated. In the event that such changes relate to the consent given by the user, in which case a separate and independent notification will be sent to the user once again seeking approval of consent.

If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action regarding your personal data, please contact us at the following email address [email protected].

 

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